GPSR manufacturer details: what to do when your supplier does not provide them
As of · sourced from primary law · not legal advice · Auf Deutsch lesen
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This English version was prepared with AI from the German page. No native speaker or lawyer has read it. Found a mistake? Write to office@proofpass.eu.
The short answer
Request the GPSR manufacturer details from your supplier in writing and set a deadline. Without the manufacturer’s name, postal address and electronic address (and the responsible person, where the manufacturer is outside the EU) the information Article 19 GPSR requires is missing. Without it, do not offer the product. Marketplaces take such offers offline.
Art. 16 and 19 GPSR (Regulation (EU) 2023/988)
Why you need the details
Article 19 GPSR requires the online offer to show the manufacturer with name, postal address and electronic address. Where the manufacturer is not established in the Union, the responsible person is added. Without an economic operator established in the Union the product may not be placed on the market (Article 16 GPSR).
According to German legal press reports, the Regional Court of Hechingen held on 23 April 2026 that a seller is also liable for errors in how the marketplace presents the offer. That the supplier did not deliver the details does not help you then.
What you can do
Go step by step and document each one.
- Check the product, the packaging and the inserts: the manufacturer’s name and address are often printed there.
- Ask the supplier in writing for the manufacturer, the address, the electronic address and the responsible person.
- Set a deadline and keep a record of the request.
- If nothing comes, switch to a supplier who delivers the details, or take the product out of your range.
- Enter nothing you cannot substantiate. Wrong details are worse than missing ones.
What marketplaces do with it
Amazon requires manufacturer details per ASIN. Non-compliant offers are marked “Listing removed”. eBay has one field each for the manufacturer and the EU responsible person, and an offer can name only one manufacturer. At bol, offers without the details have gone offline since 5 March 2026. If you have no details, you lose the offer before any court decides.
Why manufacturers should provide the details once for everyone
Every distributor asks the same things: manufacturer, address, safety information, picture. If the manufacturer answers each time separately, that costs time, and distributors receive the answers in varying quality.
It works better when the manufacturer maintains the details once, in one place, and every distributor draws them from there. A correction then reaches all of them.
Frequently asked questions
May I offer the product without manufacturer details?
You should not. Article 19 GPSR requires the details in the offer, and marketplaces take offers without them offline.
Is the seller liable for wrong details from the supplier?
According to German legal press reports, the Regional Court of Hechingen held the seller liable for errors in the marketplace presentation (23 April 2026). So check the details before you enter them.
What if the manufacturer is outside the EU?
Then you need the responsible person in the EU (Articles 16 and 19 GPSR). Ask your supplier who it is.
With ProofPass
In the product safety module manufacturers maintain their manufacturer details and safety information once and pass them to distributors and marketplaces as CSV. A distributor feed does not exist yet: when the manufacturer changes something, the manufacturer sends the new CSV.
The terms and legal notices are in German, and the German version is binding.
Sources
As of 3 November 2026. The legal text in force prevails. This page is not legal advice; sources are given above.